Real workplaces.
Real results.
Proven at scale.

See how organisations across government, enterprise, education, and healthcare use kuando® Busylight

to reduce interruptions, improve call reliability, and make presence visible.

Case Studies

6+ documented

Amazon Rating

4,6 ⭐ verified

Units deployed

1.000.000+ worldwide

Platforms

Teams • Zoom • Webex, and 40+ more.

50K+

government officials, enterprise teams, and educators using kuando® Busylight globally across 50+ countries.

→ Inbound call reliability
→ Presence visibility
→ Teams adoption multiplier

“We include a Busylight to all employees who choose a headset with their Teams solution”

Jess Pilegaard,

CIO, Ministry of Foreign Affairs, Denmark



Better Call Reliability

A dedicated ringer ensures calls are never missed, completely independent of PC speaker volume.



Clearer availability

Visual presence makes “busy” visible at a glance – no walk-up interruptions, no guesswork.

Stronger Teams behaviour

Presence becomes a shared workplace norm, reinforced across every headset-equipped desk.

Trusted by organisations worldwide

Also used by

Toyota ⋅ Samsung ⋅ tesla ⋅ Nestle ⋅ IBM ⋅ Microchip ⋅ aramco ⋅ tata group ⋅ infosys ⋅ space x

Case studies

How real teams deploy Busylight

Each story documents a real rollout – the challenge, the deployment, and what changed.

How Manila’s 911 Dispatch Center cut dispatcher interruptions by up to 60%

Manila’s 911 dispatch center cut mid-call interruptions by up to 60% with Busylight call-status indicators. Supervisors gained instant floor-wide awareness, dispatchers stayed focused, and it worked with a SIP softphone. No training required.

How Cotive achieved 95% fewer interruptions with one clear signal

Cotive cut unwanted interruptions by 95% with one clear red/green signal integrated with Teams. Adopted naturally in under a week, improved focus instantly, and they even bought it twice. For staff, then for clients.

How Cancer Council Queensland improved softphone call handling and reduced interruptions for 250+ staff

Cancer Council Queensland solved quiet PC speakers with a dedicated Teams ringer for 250+ staff. Fewer missed calls, clearer availability in the office, and fewer interruptions, especially for Helpline work.

How Esbjerg Municipality reduced interruptions and improved citizen conversations in an open-plan office

Esbjerg Municipality improved citizen calls in an open-plan office using Busylight Combi for desk phones. Fewer interruptions, less stress, better post-call notes, and clearer etiquette. Including a 15-second post-call buffer.

How J. Lauritzen reduced interruptions and increased productivity by bringing Teams presence into the physical office

After moving from desk phones to Teams softphones, J. Lauritzen made presence visible at the monitor for 200+ users. Interruptions dropped, productivity rose, and silent call alerts improved open-office call handling.

How Microsoft reduced interruptions and helped employees control their time in a “workplace of the future”

In Microsoft’s “workplace of the future,” Busylight helped 850 employees reduce interruptions and regain control of time. Presence became visible, call alerts easier to notice, and Teams behavior more consistent in an open office.

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“Busylight is an excellent example of hardware that can improve adoption of Teams overall because you get a physical thing that shows if you are online or not.”

Niels Kjelstrup,

Senior Product Marketing Manager, Microsoft

Testimonials

What decision-makers say

From IT leads to CIOs – the people who deployed Busylight at scale.

“Busylight is simple, but incredibly effective. In our open office, it helps people see when it’s okay to approach someone and has reduced daily disruption across the team.”

Alex Bryan
Office Manager
Environmental Solutions Group

“After extensive searching, Busylight turned out to be the perfect fit. It gave our team the external call indicator they needed and worked seamlessly with our setup.”

Kevin Curran
IS / EUC Telephony
Versiti Blood Centers

“With Busylight, agents can immediately see when someone is on the phone, lower their tone, or move away. It solved a real concern for our employees right away.”

Sheila Carson
IT Service Desk Team Lead
City of Chesapeake, Virginia

“Since implementing Busylight, unintended interruptions among our team have nearly disappeared. The impact on productivity was immediate.”

Jerri Hargis
Assistant Chief, Financial Assistance Division
Oklahoma Water Resources Board

“The rollout was seamless, and once the team adopted Busylight, interruptions dropped significantly. It created a more structured and distraction-free work environment.”

Justin Hoffman
Network Engineer
Alabama Department of Corrections

“Busylight has made a noticeable difference in how my time and availability are respected. I’ve had fewer interruptions and more intentional interactions.”

Jason Rice
Program Coordinator
West Virginia University

More testimonials

Amazon Reviews

What users say

Verified purchaser reviews from individuals and team leads.

      GOOD  
   Based on 549 reviews 
    
 
 
 
   
 
 
       Posted on Amazon  
   
   Maggie N 
 
 
 
 Verified Great product, value and service! I'm so happy with this product. Now my staff knows when I'm on a call or meeting. Also their customer service is superb! They handled my issue promptly and professionally.
  
 
      Posted on Amazon  
   
   Justin Gough 
 
 
 
 Verified Great Outlook Companion Great for the home office. Family members can see that I'm in a meeting before interrupting me. It works well with Microsoft Outlook; free/busy/in meeting/presenting all have distinctive colors. It also uses sound to notify you that a meeting is about to start - handy if I'm away from my desk.
  
 
      Posted on Amazon  
   
   Dave 
 
 
 
 Verified Works Great on my MacBook Pro M2 with MS Teams I use MS Teams all day, with numerous meetings. I needed this to indicate when I am busy or not so my family knows whether I am able to talk or not. This works perfectly for that purpose. It's not very large, about the size of a US half-dollar around. The cord is about 4 feet long with a USB-A plug.
  
 
      Posted on Amazon  
   
   Volker 
 
 
 
 Verified Funktioniert, klein aber nicht zu übersehen Einfache Installation via Plug & Play. Hochwertig verarbeitet, verschiedene Farben inkl. Töne möglich. Ansteuerung via API funktioniert problemlos.
  
 
      Posted on Amazon  
   
   Kristine 
 
 
 
 Verified Works Great! These are fantastic. I had some minor difficulty getting it set up - you have to install multiple pieces of software in a particular order and they all run at all times. You can adjust the light manually via one program, but I recommend never touching the manual setting as it will override all of the automatic stuff. The less you mess with it, the better it works. I kind of wish they would simplify it down to a single package.Also, it turns red anytime any software accesses the camera or microphone. I use things like OBS and video editors like Davinci Resolve and these packages turn the light red even when I am not recording.These have sounds that are enabled by default and can be quite loud. For example if a scheduled meeting is starting, they can ring loudly.We went for 5 years doign remote work without a light, but I got fed up with interruptions and bought several of these fo rthe household members who do remote work and it has made a dramatic difference in how we operate. No one needs to shout or signal that we're ina call anymore. We have one mounted outside a bedroom door (these have sticky foam included for this purpose) so no more knocking on doors during calls or peeking in.one of those things we never knew how badly we needed it until after we had it
  
 
      Posted on Amazon  
   
   Raebee 
 
 
 
 Verified Small and effective I bought this because, despite my office door being closed, I was constantly interrupted during meetings. I use earbuds, so it's not always obvious that I’m in a meeting. The red light has been effective in stopping people from peering into my office window when my door is closed to check if I’m busy. I also really like that it turns blue and gives me an audible notification when someone starts a Teams meeting - this has saved me a few times when I didn’t see the meeting reminder and might have ended up being late.
  
 
      Posted on Amazon  
   
   Justin 
 
 
 
 Verified A work from home must if you have family I work from home at least 3 business days per week. My office is the converted dining room - so informing my family when I am on a video call can help prevent embarrassing moments. It also lets my family know when I am "trapped" in a meeting, can't get a drink, or have other needs. For these purposes, this product has worked excellent.If you are tech-savvy, this device works well with macro-boards like the Stream Deck from Elgato or other things like IFTT. It has integrations to things like Microsoft Teams - but I have disabled that an prefer to use it through the "Website" controls on my Stream Deck.If you are also going to use the HTTP Get commands, one tip I can give you is to check the "GET request in background." This prevents your browser from opening everytime you press the key.
  
 
      Posted on Amazon  
   
   Daniel Payne 
 
 
 
 Verified Great status visual This little unit is a great visual to be able to quickly see if other colleagues are on the phone, in do not disturb mode or to see and hear from across the office that your phone is ringing. I liked this so much that I purchased one for home so people know if I'm in a call or not and to hear when I have an incoming call so I don't have to wear my headset all of the time. Love how many major systems this device works with and that the development is ongoing to take advantage of new features in these systems.

If you’re rolling out Teams at scale, the technical deployment is only half the job.

You also need Simple tools that make call handling reliable and presence visible in real life. That’s where Busylight earns its place as part of the standard kit – not an accessory, but a Teams adoption multiplier.

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Talk to a specialist

Busylight.com is the sales and marketing department for Plenom A/S, the creator of Kuando Busylight.

Our mission is to increase awareness of Kuando Busylight products, ensuring workplaces worldwide understand the significance and value of implementing our products in the office environment.

We take pride in our products and enjoy inspiring our customers to explore and make use of the diverse features that these small indicator lights offer.

Real workplaces.Real results.Proven at scale.