kuando Busylight UC

Support

Busylight UC

Support

The Busylight UC boasts a range of features, all of which are easily accessible.

When employing an indicator light to aid decision-making, three crucial factors come into play:

  1. The Busylight should be prominently visible to everyone in the office.
  2. It should seamlessly operate across multiple platforms simultaneously.
  3. To ensure stability, the Busylight must consistently perform its designated tasks.

This page compiles key information to assist you. If you can’t find what you’re seeking, please feel free to reach out to us via email.

General System Requirements

Busylight UC Software

The Busylight software is available in various editions known as kuando Premium software.

Each kuando Premium software edition is designed for a specific UC Platform, such as Microsoft Teams, Webex, RingCentral, Zoom, Slack, etc.

Make sure to obtain the release that corresponds to your specific UC Platform.

Compatible softphone clients

  • Compatible softphone clients are continuously being added. Please see list here

Operating System

  • kuando Premium Software are available for Windows 7 to Windows 11, 32 and 64-bit systems
  • Selected kuando Premium Software are available for MacOS. Please check list here

Download kuando Busylight UC Premium Software

All software releases for kuando products can be found on our corporate site: plenom.com 

*You will be redirected to our corporate site plenom.com where you can find all available software.

FAQ

There are a few ways to see if minor faults are easily fixed. These faults can occur if new variables have been introduced into the Busylight environment. You could try some of these methods:

  • Reset the Busylight presence by right-clicking the appropriate Busylight icon and press ‘Reset’.

  • Check to see if there’s a new version of your software available from plenom.com here.
  • A good old fashioned reboot of your PC could do wonders.
  • If you’ve recently started using another softphone with Busylight (1< total), you need to use the kuandoHUB to prioritize platforms. Get it here.

kuandoHUB

Support

How to: kuandoHUB

The kuandoHUB is a multi-UC Platform software that gives you control over how or what your Busylight reacts to as well as control color presence and sound alerts. The software is developed for both macOS and Windows.

How to Download the kuandoHUB

In this video you’ll find out how and where to download the kuandoHUB.

Make sure you download the software to the right platform (Windows or macOS).

How to use Platform Priorities (Windows)

In this video you’ll be shown how to use Platform Priorities.

If you use more than one UC platform (Teams, Zoom, Outlook etc.) then you can choose which platform should have priority.

The Busylight then reacts to the chosen priorities.

How to use Manual Controls

(Windows & macOS)

In this video, you’ll be shown how to use the Manual Controls.

The Manual Controls allow you to fully customize the Busylight and set Hotkeys for different statuses.

How to use kuandoTIMER

(Windows & macOS)

In this video, you’ll be shown how to use the kuando Timer.

The kuando Timer is inspired by the Pomodoro Technique, where you work focused on a task for a certain amount of time before taking a short break and going back to the task.

You can customize the Busylight to show one color when doing your task and another when you are on a break.

This also lets your colleagues know that you are busy and should not be interrupted.

How to use Outlook Options (Windows)

In this video, you’ll be shown how to use Outlook Options.

Here you can decide which Outlook event the Busylight must display.

How to use Advanced Settings (Windows)

In this video, you’ll be shown how to use Advanced Settings.

Here you can configure an HTTP interface and set the default start page.

With the integrated HTTP interface you can control the Busylight from a 3rd party software. 

Busylight.com is the sales and marketing department for Plenom A/S, the creator of Kuando Busylight.

Our mission is to increase awareness of Kuando Busylight products, ensuring workplaces worldwide understand the significance and value of implementing our products in the office environment.

We take pride in our products and enjoy inspiring our customers to explore and make use of the diverse features that these small indicator lights offer.