Real workplaces.
Real results.
Proven at scale.
See how organisations across government, enterprise, education, and healthcare use kuando® Busylight
to reduce interruptions, improve call reliability, and make presence visible.
Case Studies
6+ documented
Amazon Rating
4,6 ⭐ verified
Units deployed
1.000.000+ worldwide
Platforms
Teams • Zoom • Webex, and 40+ more.
50K+
government officials, enterprise teams, and educators using kuando® Busylight globally across 50+ countries.
→ Inbound call reliability
→ Presence visibility
→ Teams adoption multiplier
“We include a Busylight to all employees who choose a headset with their Teams solution”
Jess Pilegaard,
CIO, Ministry of Foreign Affairs, Denmark
Better Call Reliability
A dedicated ringer ensures calls are never missed, completely independent of PC speaker volume.
Clearer availability
Visual presence makes “busy” visible at a glance – no walk-up interruptions, no guesswork.
Stronger Teams behaviour
Presence becomes a shared workplace norm, reinforced across every headset-equipped desk.
Trusted by organisations worldwide
Also used by
Toyota ⋅ Samsung ⋅ tesla ⋅ Nestle ⋅ IBM ⋅ Microchip ⋅ aramco ⋅ tata group ⋅ infosys ⋅ space x
Case studies
How real teams deploy Busylight
Each story documents a real rollout – the challenge, the deployment, and what changed.
How Manila’s 911 Dispatch Center cut dispatcher interruptions by up to 60%
Manila’s 911 dispatch center cut mid-call interruptions by up to 60% with Busylight call-status indicators. Supervisors gained instant floor-wide awareness, dispatchers stayed focused, and it worked with a SIP softphone. No training required.
How Cotive achieved 95% fewer interruptions with one clear signal
Cotive cut unwanted interruptions by 95% with one clear red/green signal integrated with Teams. Adopted naturally in under a week, improved focus instantly, and they even bought it twice. For staff, then for clients.
How Cancer Council Queensland improved softphone call handling and reduced interruptions for 250+ staff
Cancer Council Queensland solved quiet PC speakers with a dedicated Teams ringer for 250+ staff. Fewer missed calls, clearer availability in the office, and fewer interruptions, especially for Helpline work.
How Esbjerg Municipality reduced interruptions and improved citizen conversations in an open-plan office
Esbjerg Municipality improved citizen calls in an open-plan office using Busylight Combi for desk phones. Fewer interruptions, less stress, better post-call notes, and clearer etiquette. Including a 15-second post-call buffer.
How J. Lauritzen reduced interruptions and increased productivity by bringing Teams presence into the physical office
After moving from desk phones to Teams softphones, J. Lauritzen made presence visible at the monitor for 200+ users. Interruptions dropped, productivity rose, and silent call alerts improved open-office call handling.
How Microsoft reduced interruptions and helped employees control their time in a “workplace of the future”
In Microsoft’s “workplace of the future,” Busylight helped 850 employees reduce interruptions and regain control of time. Presence became visible, call alerts easier to notice, and Teams behavior more consistent in an open office.
“Busylight is an excellent example of hardware that can improve adoption of Teams overall because you get a physical thing that shows if you are online or not.”
Niels Kjelstrup,
Senior Product Marketing Manager, Microsoft
Testimonials
What decision-makers say
From IT leads to CIOs – the people who deployed Busylight at scale.
“Busylight is simple, but incredibly effective. In our open office, it helps people see when it’s okay to approach someone and has reduced daily disruption across the team.”
Alex Bryan
Office Manager
Environmental Solutions Group
“After extensive searching, Busylight turned out to be the perfect fit. It gave our team the external call indicator they needed and worked seamlessly with our setup.”
Kevin Curran
IS / EUC Telephony
Versiti Blood Centers
“With Busylight, agents can immediately see when someone is on the phone, lower their tone, or move away. It solved a real concern for our employees right away.”
Sheila Carson
IT Service Desk Team Lead
City of Chesapeake, Virginia
“Since implementing Busylight, unintended interruptions among our team have nearly disappeared. The impact on productivity was immediate.”
Jerri Hargis
Assistant Chief, Financial Assistance Division
Oklahoma Water Resources Board
“The rollout was seamless, and once the team adopted Busylight, interruptions dropped significantly. It created a more structured and distraction-free work environment.”
Justin Hoffman
Network Engineer
Alabama Department of Corrections
“Busylight has made a noticeable difference in how my time and availability are respected. I’ve had fewer interruptions and more intentional interactions.”
Jason Rice
Program Coordinator
West Virginia University
Amazon Reviews
What users say
Verified purchaser reviews from individuals and team leads.
If you’re rolling out Teams at scale, the technical deployment is only half the job.
You also need Simple tools that make call handling reliable and presence visible in real life. That’s where Busylight earns its place as part of the standard kit – not an accessory, but a Teams adoption multiplier.
Busylight.com is the sales and marketing department for Plenom A/S, the creator of Kuando Busylight.
Our mission is to increase awareness of Kuando Busylight products, ensuring workplaces worldwide understand the significance and value of implementing our products in the office environment.
We take pride in our products and enjoy inspiring our customers to explore and make use of the diverse features that these small indicator lights offer.