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How Manila’s 911 Dispatch Center cut dispatcher interruptions by up to 60%

by Plenom | Jun 1, 2026 | Government

How Manila’s 911 Dispatch Center cut dispatcher interruptions by up to 60% Industry: Government / Emergency services Team size: 4 dispatchers + 1 supervisor per shift Rollout approach: Structured pilot, defined success criteria Platform: T-Max SIP softphone...

How a US Government Agency reduced interruptions and protected focus for 18,000 employees

by Plenom | May 4, 2026 | 15000+ users, Government, Microsoft Teams

How a US Government Agency reduced interruptions and protected focus for 18,000 employees Industry: Government Team size: 18,000 users Rollout approach: Pilot first, then organisation-wide deployment Platform: Microsoft Teams Fewer interruptions. Clearer signals made...

How Denmark’s Ministry of Foreign Affairs brought presence awareness to 2.400 officials worldwide

by Plenom | Jan 13, 2026 | 2000+ users, Government, Microsoft Teams

How Denmark’s Ministry of Foreign Affairs brought presence awareness to 2.400 officials worldwide Industry: Government Team size: 2,400 users Rollout approach: Busylight part of global rollout Platform: Microsoft Teams Better call reliability. A dedicated ringer...