by Plenom | Jun 1, 2026 | Government
How Manila’s 911 Dispatch Center cut dispatcher interruptions by up to 60% Industry: Government / Emergency services Team size: 4 dispatchers + 1 supervisor per shift Rollout approach: Structured pilot, defined success criteria Platform: T-Max SIP softphone...
by Plenom | May 18, 2026 | Enterprise, Microsoft Teams
How Cotive achieved 95% fewer interruptions with one clear signal Industry: Professional Services Team size: 50+ Rollout approach: Natural adoption in under a week, no training Platform: Microsoft Teams 95% fewer interruptions. A clear red or green signal removed the...
by Plenom | May 5, 2026 | 200+ users, Healthcare, Microsoft Teams
How Cancer Council Queensland improved softphone call handling and reduced interruptions Industry: Public health Team size: 250+ users Rollout approach: Deployed alongside Teams adoption Platform: Microsoft Teams Fewer missed calls. A dedicated Teams ringer solved...
by Plenom | May 5, 2026 | Microsoft Teams, Public Sector
How Esbjerg Municipality reduced interruptions and improved citizen conversations in an open-plan office Industry: Public service Team size: Municipal office team Rollout approach: Busylights integrated with desk phone. Platform: Desk phone Higher productivity. Fewer...
by Plenom | May 5, 2026 | 200+ users, International Shipping, Microsoft Teams
How J. Lauritzen reduced interruptions and increased productivity by bringing Teams presence into the physical office Industry: International shipping Team size: 200+ users Rollout approach: Moving from desk phones to softphones Platform: Microsoft Teams Higher...
